For Quebec SMBs
Microsoft without hiring an IT department.
For organizations of 30 to 200 employees that want a local Microsoft partner — without over-staffing their internal team. Predictable prepaid hours, a dedicated expert, security included.
Budget predictability
Prepaid hours, a single rate, zero nasty surprises at month-end.
A dedicated expert
You talk directly to your io4 expert. They know your tenant and your constraints.
Security included by default
MFA, Defender, Purview, Conditional Access. A defensible cyber posture from week one.
An SMB can't afford 3 Microsoft specialists.
Microsoft 365 architecture, security, Azure, Copilot, Law 25 compliance: no SMB can fund an internal team covering these 5 domains at the depth required in 2026. And yet all 5 are strategic.
The io4 360 model solves this dilemma: you buy an annual block of hours, draw on it as needed, and get a team of 25 experts instead of a single technician.
Cost comparison
Hiring vs io4 360 - 150 users.
Hiring an in-house Microsoft admin
$80–110k loaded + training + key-person risk + a single area of expertise.
io4 360 prepaid hours - Growth tier
~$54k/year for 300 hours, access to 4–6 different experts, a dedicated expert, quarterly governance included.
Comparable total cost, but depth of expertise multiplied by 4 to 6.
Four services that meet 90% of SMB needs.
io4 360 - Prepaid hours
The alternative to hiring an IT department. From $2,500/month.
See detailsio4 SOC - Managed Microsoft security
24/7 monitoring on Defender XDR. From $19/user/month.
See detailsCopilot for SMBs
4-week pilot, quick-ROI use-case selection, lightweight governance.
See detailsLaw 25 compliance
4-to-8-week compliance program: privacy officer, policy, PIA, training.
See detailsHow much would your io4 360 contract cost?
Interactive calculator with 3 tiers visible from the start.
An in-house technician costs $80–110k fully loaded per year, plus ongoing training and key-person risk if they leave. io4 360 prepaid hours give you access to 4 to 6 different experts (architect, security, M365, Azure, dev) for a fraction of the cost, with no HR risk. At equivalent volume, the cost is usually 30 to 50% lower.
Hours not used in a quarter roll over to the next (up to 25% of the volume). You pay for what you buy, but nothing is lost. This avoids the artificial 'we have to use it up' pressure that hurts quality elsewhere.
From 30 to 50 Microsoft 365 users. Below that, one-off hourly work is more economical. Above that, the io4 360 model becomes progressively more advantageous than traditional MSP models.
No. io4 focuses on Microsoft 365, Azure, security, Copilot and Law 25 expertise. For end-user N1 (passwords, Outlook troubleshooting), we recommend a lightweight MSP alongside. This specialization is what gives us our depth on strategic topics.
Yes. Our standard contract is 12 months, renewable, but we also offer quarterly engagements to test the relationship. No penalty if you decide to stop after the first quarter.
30 minutes to frame what matters.
A direct conversation with one of our experts. No commitment, no sales pitch. You leave with a clear, reasoned perspective on your situation.
